Neebula is the first company to provide a real dynamic BSM solution that enables customers to implement BSM fully within weeks instead of months and to be ready for the virtual world.

Business Service Management (BSM) is the methodology of managing the IT services by aligning their underlying systems and applications with the business.

Implementing BSM using current BSM tools requires manual mapping of the IT infrastructure to business services. Building this model is a complex, intensive, ongoing task involving intimate knowledge of the application logic.

In rapidly changing environments, such as those based on virtualization and private/public clouds, the mapping of business services to infrastructure elements in real time is almost impossible.

Meeting the needs of this challenge requires a major BSM paradigm shift.
Neebula ServiceWatch provides an innovative service modeling technology that maps applications, servers, network and storage elements to business services, in real time. This makes BSM quick and easy to implement.

Once Neebula ServiceWatch is implemented, it dynamically adapts to changes in the IT infrastructure without human intervention. Neebula ServiceWatch correlates events and performance data to reflect the status of business services. It also analyzes and indicates the impact of changes on business service health and keeps track of changes to the business service components.

Neebula ServiceWatch main benefits:

• Fast implementation – Automated business service detection, requiring little or no manual intervention
• Cheaper and easier to maintain – A single product keeps the business service topology updated on a real-time basis, eliminating the need to integrate many different management products
• Support for cloud and virtual environments – Outstanding benefits in complex and dynamic IT environments (such as cloud computing). Business service topology is always up to date for monitoring and management purposes
• Higher service levels – Accurate root-cause analysis on an updated business service topology, and precise reporting on the KPIs and service levels that were achieved