Automatic Service Modeling

Using current BSM tools, business service models are hard to create and even harder to maintain. An average of two person-weeks is spent annually for each modeled business service. And when data centers move to a dynamic virtualized environment, this manual approach is not sustainable.
Neebula ServiceWatch automates the initial service model creation, reducing model creation time to minutes instead of days. Neebula ServiceWatch keeps this model up to date in real time, even in dynamic virtualized environments, by analyzing VM creation and movement events.

Impact Analysis

Neebula ServiceWatch generates an impact model from the service topology. This model defines how lower level events affect the business service while taking into account how entities such as OS clusters or applicative clusters affect the impact model. This model can be updated by the user.

Cross-Domain Holistic View

Neebula ServiceWatch discovers and models all the applications, servers, storage, network devices, and virtualization infrastructure that support a business service. Neebula ServiceWatch then obtains events from all installed management tools, and binds these events to the correct components in the business service model. The result is a holistic cross-domain view of all the events that impact a business service. This capability eliminates the war room finger-pointing sessions and provides problem root cause analysis.

Business Service Health Dashboard

Neebula ServiceWatch displays the statuses of the different business services in a single location, called the ServiceWatch Dashboard. The Dashboard provides a single point of control that eliminates the need of using various management tools, reports and screens in order to get a full picture of the application health.

Real Time Business Service Health

Neebula ServiceWatch uses the generated impact model to accurately calculate the impact of events and show the health of business services. The real time topology discovery allows business service health calculations to function accurately, even when the business service topology changes as a result of infrastructure dependency or applicative changes.

History and Change Tracking

Neebula ServiceWatch keeps track of all changes to the business service model and business service status. Neebula ServiceWatch can show the topology, events, and status of a business service for any given point in time. The user can compare any two past topologies to analyze past incidents and identify root causes of problems.

Quick Time to Value

Unlike other BSM products, Neebula ServiceWatch was designed for ease of deployment and fast implementation. As a result, Neebula ServiceWatch provides real value in days instead of months.

To download the product brochure, click on: Neebula ServiceWatch.